At Franklin Deals, we are committed to providing high-quality lamps, including chargeable lamps, farmhouse lamps, vintage lamps, and other home lighting products. To ensure your satisfaction and peace of mind, we offer warranties and guarantees on our products.

1. Product Warranty

  • All Franklin Deals lamps are covered by a manufacturer’s warranty against defects in materials and workmanship.
  • The standard warranty period is 12 months from the date of purchase unless otherwise specified in the product description.
  • This warranty applies to normal household use only.

2. What Is Covered

Our warranty covers:

  • Manufacturing defects in materials or workmanship.
  • Malfunctioning electrical components under normal use.
  • Structural defects affecting the lamp’s stability or performance.

3. What Is Not Covered

The warranty does not cover:

  • Damage resulting from misuse, accidents, improper installation, or neglect.
  • Normal wear and tear, including minor scratches, discoloration, or fading.
  • Bulbs, batteries, or other consumable parts unless stated otherwise.
  • Damage caused by unauthorized repairs or modifications.

4. How to Make a Warranty Claim

To submit a warranty claim:

  1. Contact our customer service team at support@franklindeals.site or +1 479 554 8266.
  2. Provide your order number, product name, and a detailed description of the issue.
  3. Include photos of the defective product if possible.
  4. Our team will review your claim and provide instructions for repair, replacement, or refund.

5. Replacement or Repair

  • If your claim is approved, Franklin Deals will repair or replace the defective item at no additional cost.
  • In cases where repair or replacement is not feasible, a refund may be issued in accordance with our Refund & Return Policy.

6. Customer Responsibilities

  • Keep your proof of purchase and order confirmation, as this is required for all warranty claims.
  • Follow the care and usage instructions provided with your lamp to maintain the warranty coverage.

7. Limitation of Liability

  • Franklin Deals’ liability under this warranty is limited to the repair, replacement, or refund of the defective product.
  • We are not responsible for any indirect, incidental, or consequential damages.

8. Contact Us

If you have questions about our warranty or need assistance with a claim, please contact:

📍 Address: 1359 E Gum St, Russellville, AR 72802, USA
📧 Email: support@franklindeals.site
📞 Telephone: +1 479 554 8266